Terms and Conditions

1. Introduction

Welcome to Lady Vatika (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.ladyvatika.com and our services related to the sale of Indian ethnic fashion products including sarees, lehengas, suits, kurtis, and other traditional wear.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our website or use our services.

2. Account Registration

To make a purchase on our platform, you may need to create an account. You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the security of your account credentials
• All activities that occur under your account
• Updating your account information to keep it current

You must be at least 18 years old to create an account and make purchases on our platform.

3. Products and Pricing

All products displayed on Lady Vatika are subject to availability. We reserve the right to:

• Limit the quantity of products available for purchase
• Discontinue any product at any time
• Refuse service to anyone for any lawful reason

Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any product.

4. Order Processing

When you place an order through our website:

• You will receive an order confirmation email
• Order confirmation does not constitute acceptance of your order
• We reserve the right to refuse or cancel any order for any reason
• If your order is cancelled after payment, we will issue a full refund

5. Payment Terms

We accept various payment methods including:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Net Banking
• UPI (Google Pay, PhonePe, Paytm)
• Razorpay Wallet
• Cash on Delivery (where available)

All payments are processed securely through Razorpay. By providing payment information, you represent that you are authorized to use the payment method.

6. Shipping and Delivery

Shipping and delivery terms are outlined in our Shipping Policy. By placing an order, you agree to:

• Provide accurate delivery information
• Be available to receive the delivery or arrange for someone to receive it
• Inspect products upon delivery and report any issues immediately

7. Returns and Refunds

Our return policy allows returns within 7 days of delivery, subject to the following conditions:

• Products must be unused, unworn, and in original packaging
• Products must have all original tags attached
• Customized or altered products cannot be returned
• Intimate wear and accessories are non-returnable for hygiene reasons

Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Lady Vatika or its content suppliers and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

9. User Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

You agree not to submit content that:

• Is false, misleading, or fraudulent
• Infringes on any third party's rights
• Contains viruses or malicious code
• Is obscene, offensive, or inappropriate

10. Limitation of Liability

To the maximum extent permitted by law, Lady Vatika shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our services
• Any unauthorized access to your personal information
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or trojan horses transmitted by third parties

11. Indemnification

You agree to indemnify and hold harmless Lady Vatika, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: